Cancellation Guideline
- Orders can be cancelled or changed only before fulfilment.
- Once your order has been packed or shipped, we cannot cancel or modify it.
Repeated Cancellations or Returns
If you cancel more than one order or if your order is returned to us more than once due to non collection or incorrect address, your third order will only be shipped after full advance payment.
We do this to prevent loss but still keep the process fair for everyone.
Our Goal
We want every MomSa experience to feel easy, caring, and reassuring, just like motherhood itself. Your satisfaction is our top priority, and we’re always here to support you.